Assistant Manager #2214

FiveStar•Campbellsville, KY

About The Position

The Assistant Manager partners with the General Manager to help manage the store’s overall operations, including accounting, marketing, customer service, human resources, and food service. The role manages, assists, and directs the store team in accordance with company policies and procedures. The Assistant Manager is hands-on in daily operations and is responsible for store operations when the General Manager is absent.

Requirements

High school diploma, GED, or equivalent experience.
At least 1 year of retail management experience and/or equivalent education.
Valid driver’s license.
Must be at least 18 years old.
Professional appearance and positive attitude.
Team player who is customer-focused, honest, hardworking, and has excellent attendance.
Basic computer skills.

Responsibilities

Partner with the FiveStar team to provide customer service in accordance with company policies and procedures.
Assist with timely and thorough training of the store team.
Help educate the store team about company policies and communications.
Assist the General Manager with store issues and support effective, long-term problem resolution.
Merchandise the store and ensure adequate inventory, including evaluating displays, pricing, promotional signage, and out-of-stocks.
Practice and promote the FiveStar treatment by fostering a friendly atmosphere, meeting customer needs, and using suggestive selling.
Help ensure inventory control methods are in place, equipment is in good condition, staffing is adequate, labor budgets are followed, accounting and paperwork are completed on time, and safety and robbery-prevention guidelines are followed.
Assist with oversight of food operations, including evaluating food-service-area appearance, food quality, tracking, promotions, signage, and adherence to food-service guidelines.
Manage store operations in the General Manager’s absence.
Learn and understand profit and loss (P&L) statements.