Assistant Manager(06115) - 350 Fortune Terrace

Domino's Franchise•Rockville, MD

21h•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift and helps manage the store, its staff, and its operations. The role includes setting an example by following company policies and procedures and expecting the same from the crew. Assistant Managers support and develop team members, contribute to Domino’s fun culture, and may have opportunities to progress to General Manager and franchise ownership. The position involves operating equipment, handling ingredients and food preparation, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It also requires communicating with customers and coworkers, using a computer keyboard or touch screen to enter orders, managing cash and inventory, and maintaining customer service, store standards, and profitability. Work is primarily in a store and can involve varying weather during outside tasks, temperatures from 36°F in the cooler to 90°F or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires frequent standing, reaching, and hand use, as well as walking, lifting and carrying supplies, pushing or pulling trays, and occasional climbing, bending, crouching, or squatting.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to carry ingredients and supplies, including cans weighing 3 pounds 7 ounces, pizza sauce weighing approximately 30 pounds, and pizza dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, with a stack requiring up to 7.5 pounds of force to push.
Ability to occasionally navigate stairs or climb a ladder, bend, crouch, or squat.
Ability to reach continuously in multiple directions and use one or both hands frequently throughout the day.
Ability to use forearms and wrists frequently and forcefully to shape pizza dough.
Ability to work amid varying and sometimes adverse weather during outside tasks; store temperatures ranging from 36°F to 90°F or higher; sudden temperature changes; food odors; cornmeal dust; cramped quarters; hot surfaces and tools; sharp edges; and moving mechanical parts.
Ability to talk and hear on the telephone, use near- and mid-range vision for most in-store tasks, perceive depth, and differentiate hot and cold surfaces.

Responsibilities

Manage all activities and operations during the assigned shift.
Follow all company policies and procedures and ensure crew members do the same.
Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
Work to a schedule and maintain store image and adherence to standards.
Provide great customer service and maintain customer relations.
Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
Operate all equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders in person and over the phone.
Unload and handle product deliveries, including lifting and stacking cases on shelves.
Support and encourage team members’ training and performance.