Assistant Manager (03904) - 711 Southbridge st

Domino's Franchise•Auburn, MA

11h•Onsite

About The Position

S&L Pizza Inc., a locally owned and operated Domino’s Pizza franchise, is hiring an Assistant Manager in Auburn, United States. The Assistant Manager oversees store operations during assigned shifts, supports and develops team members, and contributes to the store’s operational performance, customer service, and profitability. The role includes managing staffing, inventory, cash handling, costs, customer orders, food preparation, cleanliness, and marketing initiatives. The position requires flexibility to adapt to changing business needs and availability for evenings, weekends, and holidays as needed.

Requirements

Strong mathematical ability, including accurately and quickly adding, subtracting, multiplying, and dividing.
Proficiency in cash handling and making correct change.
Excellent verbal, written, and telephone communication skills.
Ability to use computers, keyboards, and touch screens for data entry.
Ability to take and process orders efficiently and accurately.
Strong organizational and time-management skills.
Problem-solving and decision-making abilities.
Ability to work collaboratively with diverse team members and provide customer-focused service.
Physical capability to perform job duties, including standing for extended periods, lifting, and working in varying temperatures.
Minimum 1–2 years of supervisory or management experience.
Experience in food service, retail operations, or a similar fast-paced environment.
Experience in team leadership and staff development.
Experience with inventory management and cost control.
Track record of delivering excellent customer service.
Detail-oriented with analytical skills; assertive yet empathetic leadership; transparent communication and interpersonal skills; resilience, adaptability, motivation, reliability, punctuality, and commitment to operational excellence.
Flexible availability, including evenings, weekends, and holidays as needed.
Ability to distinguish between hot and cold surfaces and perform duties requiring depth perception.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to unload deliveries using a hand truck, including cases weighing up to 50 pounds; carry specified supplies and dough trays; move trays on dollies; and perform occasional stair or ladder climbing.

Nice To Haves

Experience with point-of-sale systems and restaurant management software.
Knowledge of food safety regulations and best practices.
Previous experience in a multi-unit or franchise environment.
Food safety or ServSafe certification.
Experience with budget management and financial analysis.
Ability to train and mentor team members.

Responsibilities

Oversee daily store operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations.
Lead, mentor, and support team members to meet performance standards and maintain a positive, motivated workplace.
Follow company policies and procedures and set a positive example for the team.
Manage staffing schedules, ensure adequate shift coverage, and address attendance and punctuality concerns.
Operate store equipment and ensure the facility is properly maintained and clean.
Receive, process, and fulfill customer orders accurately and efficiently in person and by phone.
Conduct inventory counts and complete related paperwork.
Implement cost-control measures and analyze financial performance to support profitability.
Communicate with customers and team members and resolve issues professionally and empathetically.
Prepare and stock products while maintaining food safety and quality standards.
Contribute to store marketing initiatives and promotional activities.
Analyze operational data and use it to improve store performance.
Foster an inclusive, collaborative work environment and adapt to changing business needs.
Perform physical tasks including standing, walking, lifting, carrying, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand tasks.