The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; staffing; food management; customer relations; paperwork; scheduling; cleanliness; marketing; and profitability. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. It requires strong judgment, math, multitasking, customer service, communication, and the ability to work under stress and meet quality standards. The position includes general store team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may also deliver products and flyers within a designated area, and must have a valid driver's license and access to an insured vehicle if performing deliveries. Work may involve standing and walking for most tasks, office paperwork while seated, lifting and carrying supplies weighing up to 50 pounds, reaching, bending, crouching, pushing or pulling trays, and occasional stair or ladder climbing. Conditions include varying temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed