Assistant Manager(03904) - 711 Southbridge st

Domino's Franchise•Auburn, MA
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; staffing; food management; customer relations; paperwork; scheduling; cleanliness; marketing; and profitability. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. It requires strong judgment, math, multitasking, customer service, communication, and the ability to work under stress and meet quality standards. The position includes general store team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Team members may also deliver products and flyers within a designated area, and must have a valid driver's license and access to an insured vehicle if performing deliveries. Work may involve standing and walking for most tasks, office paperwork while seated, lifting and carrying supplies weighing up to 50 pounds, reaching, bending, crouching, pushing or pulling trays, and occasional stair or ladder climbing. Conditions include varying temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to understand and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate delivery areas and, when delivering, adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
  • Valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to perform physical tasks that may include standing, walking, lifting and carrying loads up to 50 pounds, reaching, bending, crouching, pushing or pulling trays, and occasional stair or ladder climbing.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and follow all policies and procedures, ensuring team members do the same.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products, flyers, and door hangers within the designated delivery area when required.
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