Level 2 Assistant Manager (05156) -1602 Reid St
About The Position
The Assistant Manager is responsible for everything that happens during an assigned shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all company policies and procedures while expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. The position also performs general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car, bringing orders to customers' doors, and distributing flyers and door hangers. Work involves standing for most tasks, frequent walking and reaching, handling food and supplies, and occasional lifting, carrying, pushing, climbing, stooping, and crouching. Store and delivery work may involve variable temperatures and weather, hot surfaces, sharp edges, mechanical parts, food odors, cornmeal dust, cramped spaces, and navigating stairs or other delivery-site terrain. A valid driver's license with a safe driving record and access to an insured vehicle are required for delivery duties.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise, rapid movements and use equipment.
- Ability to enter orders using a computer keyboard or touchscreen.
- Navigational skills to read a map and locate addresses in the designated delivery area.
- Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands of the role, including standing, walking, reaching, handling supplies, and lifting deliveries weighing up to 50 pounds.
Responsibilities
- Oversee all activities during the assigned shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow all policies and procedures.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain a professional image, store standards, and cleanliness.
- Provide great customer service and support store marketing and profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers' doors and distribute flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
