Assistant Manager(06217) - 15281 E. Mississippi Ave

Domino's Franchise•Aurora, CO

12h

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, and service goals are met and that stores meet or exceed minimum TIPS and Domino’s Pizza standards. The role oversees staffing and team-member training, store maintenance, budgets, inventory, operational systems, and the implementation of new products and ideas. It also includes reviewing P&L results with a direct supervisor each month, maintaining stores at a minimum four-star level, completing self OERs during the first week of each period, and ensuring timely and accurate reports and paperwork. The position requires a minimum 50-hour work week, one day off, and one on-call day. The Assistant Manager is also responsible for ensuring customer-service, food-preparation, delivery, safety, and security procedures are followed; equipment is working and used correctly; and school lunches are prepared and delivered to required standards.

Requirements

Work a minimum 50-hour week.
Have one day off and one on-call day.
Know and follow product and operational standards.
Ensure required customer-service, food-preparation, delivery, safety, and security procedures are followed.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance at all stores.
Ensure new products and ideas are implemented seamlessly.
Ensure all stores operate at a minimum four-star level.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, complete paperwork, and notify the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards.
Ensure safety and security procedures are followed and equipment is in working order.
Maintain store budgets.
Ensure school lunches are prepared and delivered within the standards required by the school.
Provide accurate, detailed accountability and ensure a paper trail exists.
Ensure equipment is available and utilized correctly.
Perform inventory checks at each store every month.
Ensure systems checklists and visit books are in place and used.
Answer the phone and assist carryout customers politely and courteously, while being helpful and knowledgeable about the menu.
Demonstrate the required customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order, regardless of the topping amount ordered.
Ensure pizzas are not cleared before they are ready to be placed in the oven.
Ensure drivers have $1 in coin change for every delivery and say “Let me get your change” on every order.
Ensure no one carries more than $20 while on the clock, including personal money, and that no one carries a pocket knife or weapon while working.
Ensure driver vehicles are neat, clean, and present a positive image.
Ensure drivers are not routed early or checked in early from deliveries.
Ensure pizza makers wash their hands before making products and use only proper product procedures.
Ensure every driver has completed Safe Delivery CBT.
Ensure each order is repeated for accuracy and the name and address are confirmed.