Assistant Manager(04629) - 607 Reisterstown Road

Domino's Franchise•Baltimore, MD

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, staff, cost and inventory controls, cash handling, food management, customer relations, and profitability. The role involves leading by example, following company policies and procedures, supporting and training team members, and maintaining the store’s standards for cleanliness, service, and appearance. The position offers opportunities for career progression within Domino’s. Daily work includes operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The Assistant Manager must communicate effectively with customers and coworkers, handle transactions accurately, and use a keyboard or touchscreen to enter orders. The work involves standing for most tasks and may require walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use. Conditions may include varying outdoor weather, changing indoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, and work under stress.
Ability to meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to unload and lift deliveries weighing up to 50 pounds and stack cases on shelves up to 72 inches high.
Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and trays of pizza dough.
Ability to push or pull trays on dollies.
Ability to occasionally navigate stairs or climb a ladder.
Ability to bend, crouch, squat, reach continuously, and use one or both hands frequently.
Ability to work around varying and sometimes adverse weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Manage all activities and operations during the assigned shift.
Set an example for the crew and ensure company policies and procedures are followed.
Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
Work to a schedule and maintain the store’s image and standards.
Provide great customer service and manage customer relations.
Maintain attendance and punctuality and ensure transportation to and from work.
Maintain store cleanliness and contribute to marketing and profitability.
Operate store equipment and stock ingredients and supplies.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate written and verbal instructions to customers and coworkers.
Support and encourage team members’ training and performance.