1140 - Assistant Manager

Domino's Franchise•St. Clair Shores, MI

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, cost and inventory controls, cash control, customer relations, food management, paperwork, store cleanliness, marketing, profitability, scheduling, and adherence to company policies and standards. The role requires setting a positive example for the crew and providing great customer service. On-the-job orientation and training are provided. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members may deliver products and flyers within a designated area. The work includes standing, walking, lifting and carrying supplies, reaching, bending, occasional climbing, and using hands continuously. Working conditions may include hot and cold areas, food odors, cornmeal dust, hot equipment, sharp edges, moving mechanical parts, cramped spaces, and adverse weather during outdoor tasks or deliveries.

Requirements

Exercise judgment and multitask.
Perform basic arithmetic accurately and quickly and make correct monetary change.
Communicate verbally and in writing, including processing orders by telephone and in person.
Enter orders using a computer keyboard or touch screen.
Direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
Have a valid driver's license and a safe driving record meeting company standards.
Have access to an insured vehicle that can be used for delivery.
Meet the physical demands of the role, including standing, walking, lifting and carrying items weighing up to 50 pounds, reaching, bending, occasional climbing, and driving.
Navigate delivery locations, including adverse terrain, multi-story buildings, and stairs.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, and cash.
Handle staffing, paperwork, food management, and work scheduling.
Maintain customer relations and provide great customer service.
Set an example for the crew and ensure company policies, procedures, and standards are followed.
Maintain store cleanliness and a professional image.
Contribute to marketing and store profitability.
Operate store equipment, stock ingredients, prepare products, process telephone orders, take inventory, and complete associated paperwork.
Clean equipment and the facility.
Deliver products by car to customers within the designated delivery area and deliver flyers and door hangers.