Assistant Manager - Banksville

STEEL CITY WASH LLC•Pittsburgh, PA
•$15 - $17•Onsite

About The Position

Mr. Magic Car Wash is hiring an Assistant Manager at its Banksville location in Pittsburgh, Pennsylvania. The Assistant Manager supports the Site Manager and helps oversee day-to-day car wash operations, leads and develops team members, promotes membership sales, and serves as shift leader or acting manager when needed. The role contributes to a world-class customer experience and site performance in a locally owned, community-oriented express car wash business.

Requirements

  • High school diploma, GED, or equivalent.
  • At least 1 year of team leader and/or supervisory or management experience.
  • At least 1 year of customer-facing sales or sales management experience.
  • Valid state driver's license and reliable transportation.
  • Open availability, including weekends and holidays.
  • Ability to stand, bend, walk, and lift at least 20 pounds throughout the shift.
  • Strong verbal and written communication and interpersonal skills.
  • Highly organized and efficient, with attention to detail and the ability to juggle multiple tasks.
  • Ability to troubleshoot equipment issues and resolve customer concerns efficiently.
  • Leadership skills, including motivating and developing team members.

Nice To Haves

  • Supervisory experience in a customer-facing, sales-oriented environment.

Responsibilities

  • Assist the Site Manager with daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
  • Supervise and coach car wash attendants to support exceptional service, professionalism, and compliance with operational policies.
  • Serve as shift leader or acting manager when needed.
  • Promote membership programs, coach team members on sales techniques, and contribute to sales goals.
  • Participate in training and onboarding new team members and provide ongoing coaching and performance feedback.
  • Address customer concerns empathetically and professionally.
  • Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and maintain a clean, organized site.
  • Partner with the Site Manager and District Manager on site planning, promotional activities, and operational improvements.
  • Analyze sales dashboards and operational metrics to inform decisions.

Benefits

  • Medical, dental, vision, accident, hospital, and life insurance for full-time employees.
  • 401(k) with company match.
  • Free employee wash benefit.
  • Employee recognition programs.
  • Professional development and advancement opportunities to Site Manager and beyond.
  • Competitive hourly pay and bi-weekly commissions.
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