Assistant Manager - Banksville

Mr. Magic Car Wash • Pittsburgh, PA

14d • $15 - $17 • Onsite

About The Position

Mr. Magic Car Wash is hiring an Assistant Manager for its Banksville location in Pittsburgh, Pennsylvania. The Assistant Manager helps lead daily site operations and deliver a high-quality customer experience while supporting the Site Manager. This role supervises and develops car wash attendants, promotes membership sales, addresses customer concerns, and serves as shift leader or acting manager when needed. The position also contributes to site planning, promotions, operational improvements, and decisions informed by sales dashboards and operational metrics.

Requirements

• High school diploma, GED, or equivalent.
• At least 1 year of team leader and/or supervisory or management experience.
• At least 1 year of customer-facing sales or sales management experience.
• Valid state driver’s license and reliable transportation.
• Open availability, including weekends and holidays.
• Physically able to stand, bend, walk, and lift at least 20 pounds throughout the shift.
• Strong verbal and written communication and interpersonal skills.
• Ability to stay organized, manage multiple tasks, troubleshoot equipment issues, and resolve customer concerns efficiently.

Nice To Haves

• Supervisory experience in a customer-facing, sales-oriented environment.
• Ability to motivate and develop team members through coaching and teaching.

Responsibilities

• Assist the Site Manager with daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
• Supervise, coach, and motivate car wash attendants to provide exceptional service and follow operational policies.
• Serve as shift leader or acting manager when needed, including when the Site Manager is off-site.
• Promote membership programs, coach team members on sales techniques, and contribute to sales goals.
• Participate in onboarding and training new team members and provide ongoing coaching and performance feedback.
• Handle customer concerns with empathy and professionalism.
• Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and organized.
• Collaborate with the Site Manager and District Manager on site planning, promotional activities, and operational improvements.
• Analyze sales dashboards and operational metrics to inform decisions.

Benefits

• Medical, dental, vision, accident, hospital, and life insurance for full-time employees.
• 401(k) with company match.
• Free employee car wash benefit.
• Employee recognition programs.
• Professional development and advancement opportunities, including to Site Manager and beyond.
• Competitive hourly pay and biweekly commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED