Assistant Manager(08095) - 33 W Windsor Blvd.

Domino's Franchise•Windsor, VA

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, service, and store budget goals are met. The role oversees staffing and team-member training, compliance with TIPS and Domino’s Pizza standards, store safety and security, equipment maintenance, inventory, operational systems, and timely completion of reports and paperwork. The position requires a minimum 50-hour workweek, one day off, and one on-call day. The manager also ensures new products and initiatives are implemented, stores maintain at least a four-star level, school lunches are prepared and delivered to required standards, and store-level accountability is accurate and documented. The job description also lists operating and customer-service expectations for store staff, including courteous phone and carryout service, following customer WOW steps, accurate order confirmation, product preparation and handwashing procedures, delivery change and cash-handling rules, safe delivery training, and maintaining clean driver vehicles. The manager reviews profit and loss with a direct supervisor monthly, performs self OERs during the first week of each period, completes evaluations and raises as needed, and follows up on assignments and corrective actions.

Requirements

Work a minimum of 50 hours per week, with one day off and one on-call day.
Ensure compliance with food preparation, handwashing, product, customer-service, delivery, safety, and security procedures.
Ensure every driver has completed Safe Delivery CBT.
Maintain knowledge of product and operational standards.
Ensure all required reports, paperwork, checklists, and visit books are completed and maintained.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within target and maintain store budgets.
Review profit and loss with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores and ensure equipment is available, properly used, and working.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including required paperwork and notification to the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Know product and operational standards and ensure safety and security procedures are followed.
Prepare and deliver school lunches within the standards required by the school.
Provide accurate, detailed accountability and maintain a paper trail.
Perform monthly inventory checks at each store.
Ensure systems checklists and visit books are available, in place, and used.
Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure employees follow customer-service, product-preparation, delivery, cash-handling, and safety procedures listed in the job description.