Assistant Manager(01262) - 3596 Clyde Park Ave

Domino's Franchise•Wyoming, MI

About The Position

The Assistant Manager helps lead a Domino’s store and is responsible for everything that happens during an assigned shift. The role supports the success of the store and its staff, sets an example for the crew, and follows and enforces company policies and procedures. It includes managing costs, inventory, cash, food operations, staffing, paperwork, customer relations, store standards, cleanliness, marketing, and profitability. Assistant Managers also support team development and may have opportunities to progress to General Manager or franchise owner. The position involves operating store equipment, stocking and preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It requires communication with customers and coworkers in person and by phone, accurate order entry, handling payments, and working to schedules and quality standards. Work conditions include exposure to varying weather during outside tasks; changing temperatures, including a walk-in cooler and hot work areas; food odors and cornmeal dust; cramped spaces; hot oven surfaces and tools; and sharp edges and moving mechanical parts. Physical activities include standing, walking short distances, lifting and carrying supplies, moving trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and continuous hand use.
Ability to lift and handle deliveries and supplies weighing up to 50 pounds.
Transportation to and from work.

Responsibilities

Manage all activities during the assigned shift, including cost, inventory, cash, and food controls.
Lead and set an example for crew members, follow company policies and procedures, and expect the same from the team.
Manage staffing, paperwork, scheduling, attendance, and punctuality.
Maintain customer relations and provide great customer service.
Maintain store cleanliness, a perfect image, and adherence to standards.
Support marketing and store profitability.
Operate store equipment and stock ingredients and supplies from deliveries into storage and work areas.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Transport ingredients and supplies to and from work.