Assistant Manager - Wilmington, NC @ Market St

Tidal Wave Management • Wilmington, NC

9h

About The Position

The Assistant Manager shares and assists with responsibility for the facility and its operations. The role helps achieve volume, revenue, and profitability goals through a disciplined, results-focused approach, while leading by example alongside the team. It offers an opportunity to develop leadership skills and progress toward higher-level management roles.

The position combines administrative and hands-on operational duties in an outdoor, fast-paced, team-oriented environment. The Assistant Manager helps lead a team of 10–15 employees, supports an exceptional guest experience, assists with employee training and development, and helps maintain the facility, landscaping, equipment rooms, and equipment. The schedule is described as flexible, approximately 35–45 hours per week, and may include evenings and weekends based on company needs.

Requirements

• At least 2 years of leadership experience.
• Quick problem-solving and decision-making skills.
• Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
• Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
• Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
• Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
• Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
• Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
• Ability to work around water, cleaning chemicals, noise, and moving mechanical equipment.
• Ability to communicate clearly and respond quickly to concerns in a noisy environment.
• Willingness to work outside normal business hours, including evenings and weekends, based on company needs.
• Valid driver's license and compliance with company driving standards.
• Ability to pass a drug screen and background check as required by state guidelines.

Nice To Haves

• Mechanical inclination and experience.
• Restaurant management experience; restaurant leadership skill sets are described as transferable.

Responsibilities

• Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
• Provide guests with friendly, high-quality service and an exceptional experience.
• Assist with limited administrative work and quick equipment checks.
• Assist in training and developing employees in every position.
• Maintain a clean and organized facility, landscaping, and equipment rooms.
• Help meet established volume, revenue, and profitability goals.
• Perform duties safely and respond promptly to safety or operational concerns.
• Occasionally drive for company business using a company, rental, or personal vehicle, as needed.

Benefits

• Competitive hourly pay with the opportunity to earn weekly commission.
• Flexible scheduling and a schedule designed to support work-life balance.
• PTO based on company policy.
• Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
• Eligibility for a 401(k), subject to plan terms.
• Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
• Company-paid holidays.
• Growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed