Assistant Manager(02620) 74444 Kennedy Ave

Domino's Franchise•Hammond, IN
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. The position supports store organization, cleanliness, safety, security, cost control, and service standards in a fast-paced environment. Manager trainees learn how to contribute to profitability, staff and train teams, apply hiring and marketing practices, track food-cost variance, meet labor requirements, schedule staff, lead team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job learning. Advancement opportunities may include General Manager, District Manager, Franchisee, or Manager of Corporate Operations. The work may involve standing and walking for extended periods, handling food and store equipment, stocking and preparing products, cleaning, and exposure to hot surfaces, temperature changes, odors, dust, confined spaces, and moving mechanical parts. Some duties described in the posting apply specifically to delivery-driver positions and may not be part of this Assistant Manager role.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have three or fewer moving violations in the last three years.
  • Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
  • Must have reliable transportation.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to operate all store equipment.
  • Ability to work in a fast-paced environment under stress while meeting quality and integrity standards.
  • Ability to understand and communicate written and verbal instructions.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to speak, hear, and understand verbal communication in person and by telephone.
  • Near- and mid-range vision and depth perception for in-store tasks; ability to differentiate between hot and cold surfaces.
  • Ability to stand, walk, sit, lift, carry, push, pull, climb, bend, crouch, squat, and reach as required by store duties.
  • Ability to handle deliveries and supplies weighing up to 50 pounds and place items on shelves up to 72 inches high.
  • Eye-hand coordination and continuous use of hands; ability to grasp and manipulate store items and equipment.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Work toward company goals, including controlling inventory, labor, and cash costs.
  • Provide excellent customer service and a quality product.
  • Follow company policies and procedures and hold team members accountable for doing so.
  • Meet cost-control and service goals.
  • Adhere to safety and security protocols.
  • Maintain store organization and cleanliness to acceptable standards.
  • Use email, phone applications, web-based software, PDF viewers, and Microsoft Suite as needed.
  • Staff, train, and lead a team that contributes to company goals.
  • Stay current on hiring and marketing practices and apply learned tactics.
  • Track and report food-cost variance.
  • Meet and schedule labor requirements.
  • Attend to and hold team meetings.
  • Understand different temperaments and how to manage them.
  • Perform general store duties as required, including processing orders, operating equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.

Benefits

  • Paid training, including videos, coaching guides, quizzes, and on-the-job training.
  • Opportunities for advancement within the organization.
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