Assistant Manager(06816) -620 N. Highway 78, Suite 604

Domino's Franchise • Wylie, TX

1d

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager must set a strong example, follow all policies and procedures, and expect the same from the crew while maintaining store standards and providing excellent customer service. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided.

The job description also details delivery duties, including delivering products by car to customers’ doors and distributing flyers and door hangers. Delivery work requires a valid driver’s license and access to an insured vehicle that can be used for deliveries.

The position involves working in a fast-paced restaurant environment with exposure to varying temperatures, food odors, cornmeal dust, hot equipment, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. Delivery tasks may involve carrying food and beverages, driving, walking, and climbing multiple flights of stairs.

Requirements

• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers in person and over the phone to process orders.
• Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Valid driver’s license with a safe driving record meeting company standards for delivery duties.
• Access to an insured vehicle that can be used for delivery.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent use of hands.

Responsibilities

• Oversee all activities and operations during the assigned shift.
• Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
• Work to a schedule and maintain store standards, including a perfect image and cleanliness.
• Provide great customer service and manage customer relations.
• Monitor attendance and punctuality, marketing, and profitability.
• Follow all company policies and procedures and ensure crew members do the same.
• Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
• Deliver products by car to customers’ doors and deliver flyers and door hangers, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed