Assistant Manager (08618) - 6547 N Highway 231

Domino's Franchise•Panama City, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks assigned to the team. The role supports day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example, mentors and encourages team members, helps develop future managers, recruits new team members, and ensures the crew follows company policies and procedures. The position also calls for dependable transportation, punctuality, a professional appearance, adherence to Domino’s image standards, excellent customer service, and effective service recovery. Duties may include preparing and handling food, processing orders, completing inventory and related paperwork, cleaning, and making deliveries.

Requirements

  • Knowledge of operational tasks and ability to train others in those tasks.
  • Ability to operate equipment.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties, a valid driver’s license with a safe driving record meeting company standards.
  • For delivery duties, access to an insured vehicle that can be used for delivery.
  • For delivery duties, navigational skills to read maps and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to carry pizzas and beverages while walking and climbing, including potentially climbing five or more flights of stairs.
  • Far vision and night vision for driving.

Responsibilities

  • Assist the General Manager in coordinating operations and completing assigned tasks.
  • Support day-to-day operations, including cost, inventory, and cash control.
  • Provide customer relations, customer service, and effective service recovery.
  • Staff the store, complete paperwork, and manage food and time effectively.
  • Set an example, mentor and encourage team members, and help develop managers.
  • Recruit new team members and ensure crew members adhere to policies and procedures.
  • Maintain a professional appearance and promote Domino’s image standards.
  • Maintain store cleanliness and support marketing activities.
  • Learn and perform operational tasks and train others in those tasks.
  • Operate equipment; stock ingredients; and prepare products correctly at an advanced pace.
  • Receive and process telephone and in-person orders.
  • Take inventory and complete associated paperwork.
  • Clean the store and equipment daily.
  • Make deliveries by car to customers’ doors and deliver flyers and door hangers.

Benefits

  • Medical benefits, subject to eligibility requirements.
  • Dental benefits, subject to eligibility requirements.
  • Paid vacation, subject to eligibility requirements.
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