Assistant Manager (04685) - 21040 E Frederick Rd

Domino's Franchise•Germantown, MD

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. Responsibilities also include staffing, paperwork, food management, working to a schedule, maintaining a professional image and adherence to standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability. General store team duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. The role requires communicating with customers and coworkers and entering orders by keyboard or touch screen.

Requirements

Ability to operate all equipment.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Reliable attendance and punctuality.
Transportation to and from work.

Responsibilities

Oversee all activities during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for crew members and follow all policies and procedures while expecting the same from the crew.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain a professional image, adhere to standards, and provide great customer service.
Maintain attendance and punctuality and arrange transportation to and from work.
Maintain store cleanliness, support marketing, and contribute to profitability.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.