Assistant Manager(05178) - 1672 S Congress Ave

Domino's Franchise•Palm Springs, FL

About The Position

The Domino's Assistant Manager leads the store during their shift and is responsible for its staff, operations, customer relations, and performance. The role includes setting an example, following company policies and procedures, supporting team training, and helping create a fun and inclusive workplace. It offers opportunities for career progression, including advancement to general manager and franchise ownership. Responsibilities span staffing, paperwork, cost and cash controls, inventory, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. The assistant manager also performs operational tasks such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The position involves frequent standing and hand use, short-distance walking, and occasional lifting and carrying supplies. Work may involve variable weather and temperatures, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • Ability to perform tasks primarily from a standing position and walk short distances for short durations.
  • Ability to unload deliveries using a hand truck and lift cases weighing up to 50 pounds, with dimensions up to 3 feet by 1.5 feet, from the floor to shelves up to 72 inches high.
  • Ability to carry supplies, including cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and dough trays weighing approximately 12 pounds each.
  • Ability to push or pull trays on dollies, climb stairs or a ladder infrequently, bend, crouch or squat occasionally, and reach continuously.
  • Ability to use hands continuously and frequently use one or both hands; shaping pizza dough requires frequent and forceful use of the forearms and wrists.
  • Ability to work in varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and around moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision for in-store tasks, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Manage everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
  • Handle staffing, paperwork, scheduling, food management, marketing, and store profitability.
  • Maintain store cleanliness, a positive store image, and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Support and encourage team members' training and performance.
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