Assistant Manager(04225) - 1201 London Blvd.

Domino's Franchise•Portsmouth, VA

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, including meeting food, labor, and service goals; maintaining store budgets; and ensuring each location meets or exceeds minimum TIPS and Domino’s Pizza standards. The role involves reviewing profit and loss performance with a direct supervisor each month and keeping stores operating at a minimum four-star level. The Assistant Manager ensures stores are appropriately staffed and that team members are trained. Responsibilities also include maintaining repair and maintenance, equipment, safety and security procedures, and operational standards; implementing new products and ideas; completing self OERs and corrective actions; conducting monthly inventory checks; and ensuring reports, paperwork, accountability records, systems checklists, and visit books are complete, accurate, and timely. The position also includes overseeing customer service and operational practices, including accurate order confirmation, food preparation procedures, delivery standards, and school lunch preparation and delivery. The stated schedule is a minimum 50-hour workweek, one day off, and one on-call day.

Requirements

Work a minimum 50-hour week, with one day off and one on-call day.
Be knowledgeable about products and operational standards.
Ensure team members follow customer service, food preparation, delivery, safety, and security procedures.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within target; review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and maintain at least a four-star level.
Ensure stores are staffed and team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notifying the D.O.
Follow through on assignments and submit reports and paperwork on time.
Ensure store-level reports and paperwork are complete and accurate.
Ensure product and operational standards are followed.
Ensure safety and security procedures are followed and equipment is in working order.
Maintain store budgets.
Ensure school lunches are prepared and delivered within required standards.
Provide detailed accountability and maintain a paper trail.
Ensure equipment is available and used correctly.
Perform inventory checks at each store every month.
Ensure systems checklists and visit books are in place and used.
Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure customer-facing staff assist phone and carryout customers politely and knowledgeably.
Ensure required food preparation and delivery procedures are followed, including handwashing, product procedures, delivery change practices, vehicle cleanliness, and completion of Safe Delivery CBT by drivers.