Delivery Driver(04225) - 1201 London Blvd.

Domino's Franchise•Portsmouth, VA

About The Position

The Delivery Driver is expected to provide courteous, helpful service to phone and carryout customers and demonstrate knowledge of the menu. Drivers must follow the company’s customer-service, cash-handling, delivery, vehicle cleanliness, and safety procedures. The posting also includes standards for other store employees, including pizza makers and general staff.

Requirements

  • Follow the company’s customer-service and delivery procedures.
  • Have $1 in coin change for every delivery.
  • Complete the Safe Delivery CBT.
  • Repeat orders and confirm the customer’s name and address.
  • Do not carry more than $20 while on the clock, including personal money.
  • Do not carry a pocket knife or any weapon while working.

Responsibilities

  • Assist phone and carryout customers politely and courteously, providing helpful service and menu knowledge.
  • Demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
  • Keep the driver vehicle neat, clean, and presenting a positive image while working.
  • Carry $1 in coin change on every delivery and say, “Let me get your change” on every order.
  • Repeat every order for accuracy and confirm the customer’s name and address.
  • Complete the Safe Delivery CBT.
  • Do not route early or check in early from deliveries.
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