Assistant Manager(03429) - 481 Hamilton St.

Domino's Franchise•Geneva, NY

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps ensure the store operates according to company policies and procedures. The role oversees team members, customer relations, cost and inventory controls, cash handling, food management, staffing, paperwork, cleanliness, marketing, and profitability. Assistant Managers set an example for the crew and uphold store standards while providing customer service. The position also involves general store team member duties, including operating equipment, stocking ingredients and supplies, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car, delivering flyers and door hangers, and carrying orders to customers.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to use a computer keyboard or touch screen to enter orders.
  • Ability to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, reaching, driving, and frequent hand use.
  • Ability to work amid the stated conditions, including temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to schedules and uphold the store’s image, standards, policies, and procedures.
  • Provide great customer service and maintain customer relations.
  • Support attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
  • Set an example for crew members and expect them to follow company policies and procedures.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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