Driver Manager - Hamilton
About The Position
Temco Logistics is hiring a Driver Manager for its Hamilton, Ohio location. Temco Logistics provides final-mile delivery services and completes more than 6,000 daily deliveries for residential, business, job-site, and commercial customers. The company has logistics terminals spanning more than 500,000 square feet. The Driver Manager manages daily delivery operations, including assigning routes, supporting driver and technician supervision, and maintaining operational efficiency while upholding safety and quality standards. The role also supports daily operations under the direction of the General Manager.
Requirements
- At least 3 years of experience in operations, logistics management, or transportation.
- Strong understanding of the home appliance industry, including installation and servicing.
- Ability to work a flexible 6-day schedule as needed.
- Excellent communication and time-management skills, with keen attention to detail.
- Proven success in developing and managing a team and fostering a service-oriented culture.
- Expertise in DOT regulations and commercial vehicle compliance.
- Experience overseeing drivers and managing commercial vehicle operations.
- Skills or experience in home appliance installation or similar installation work, fleet management and routing, and truck maintenance.
- Ability to drive a 26-foot box truck.
- Computer proficiency, including Microsoft Suite and email communication.
Nice To Haves
- Fluency in Spanish.
Responsibilities
- Assign daily routes efficiently and verify route documentation before dispatch.
- Implement operational tasks, prepare reports, and assist with daily operations as directed by the General Manager.
- Monitor and coach technicians to support strong performance and meet service goals.
- Communicate recruitment needs, participate in hiring, and foster a culture of customer service and respect.
- Assist with technician supervision, observe performance, and provide constructive feedback.
- Promote dock safety, ensure technicians follow safety standards, and maintain compliance with DOT, OSHA, and other applicable regulations.
- Assist in managing customer escalations and resolving issues to maintain customer satisfaction.
- Oversee vehicle fueling and preventative maintenance, and regularly inspect vehicles for proper care and use.
- Supervise truck loading to prevent damage, ensure proper freight pulls, and maintain safe working practices.
- Track technician goals and performance metrics, document service failures, and develop improvement plans.
- Ensure technicians comply with uniform standards and company policies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
