Assistant Manager - Laguna Hills
Total Wine & More•Laguna Hills, CA
•$27 - $32
About The Position
The Assistant Manager grows the company brand by delivering best-in-class service and creating a distinctive customer experience centered on adult beverages and more. This role supports store operations, helps build a sales and service culture, expands the customer base, and maximizes profitability. The position is referred to internally as Assistant Manager and reports to the Store Manager.
Requirements
- Bachelor’s degree in business administration or a related field, or equivalent experience; a degree is preferred.
- 1–3 years of work experience, including 2 or more years of proven managerial or supervisory experience in a retail setting.
- Experience leading, motivating, and developing a sales-focused team.
- Familiarity with point-of-sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
- Must be 21 years of age or older.
- Ability to walk, bend down repeatedly, and remain on feet for 8–10 hours a day.
- Ability to safely lift, load, and handle cases and pallets.
- Ability to climb ladders and lift 50 pounds overhead repeatedly.
- May be exposed to various outdoor weather conditions throughout the workday.
Nice To Haves
- Bachelor’s degree in business administration or a related field.
Responsibilities
- Drive sales and deliver against key performance metrics (KPMs).
- Assist in recruiting, training, and leading the store team, including ongoing development to enhance product knowledge and sales skills.
- Support day-to-day operations, including payroll, inventory, merchandising, and shrink.
- Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
- Help maintain vendor relationships to support store and inventory objectives.
- Ensure adherence to applicable laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
- Perform other duties as assigned.
Benefits
- Paid Time Off (PTO)
- Generous store discounts
- Health care plans, including medical, prescription, dental, and vision
- 401(k)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Pre-tax commuter benefits
- Disability and life insurance coverage
- Paid parental leave
- Pet insurance
- Critical illness and accident insurance
- Discounted home and auto insurance
- College tuition assistance
- Career development and product training
- Consumer classes
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What This Job Offers
Job Type
Full-time
Career Level
Manager
