Assistant Manager(02793) 4196 IL-83

Domino's Franchise•Long Grove, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. Assistant Managers help maintain store organization and cleanliness, meet service and cost-control goals, and deliver a quality product in a fast-paced environment. Manager trainees learn to contribute to profitability, staff and train teams, apply hiring and marketing practices, track food cost variance, schedule labor, hold team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job training. The company describes opportunities for advancement from Assistant Manager to General Manager, District Manager, Franchisee, or Manager of Corporate Operations. The job involves standing and walking for much of the shift, frequent reaching and hand use, and occasional lifting and carrying supplies. Work conditions may include temperature changes, cooler temperatures, hot ovens and surfaces, odors, cornmeal dust, confined spaces, sharp edges, and moving mechanical parts. Some duties and qualifications in the posting describe delivery-driver work, including navigation and driving requirements.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have three or fewer moving violations in the last three years.
  • Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
  • Must have reliable transportation.
  • Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
  • Ability to work under stress in a fast-paced environment where quality and integrity are expected.
  • Ability to be self-motivated, focused, determined, and goal-oriented.
  • Ability to understand and communicate written and verbal instructions.
  • Ability to perform basic arithmetic accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone communication skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
  • Ability to speak, hear, and understand verbal communication in person and by telephone; near and mid-range vision and depth perception are needed for in-store tasks.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform physical tasks described in the posting, including standing, walking, reaching, frequent hand use, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Work toward company goals, including inventory-cost, labor-cost, and cash-control targets.
  • Provide excellent customer service and a quality product.
  • Follow company policies and procedures and hold team members accountable for doing so.
  • Meet cost-control and service goals and adhere to safety and security protocols.
  • Maintain store organization and cleanliness to acceptable standards.
  • Contribute to company profitability and understand the processes that support it.
  • Staff, train, and lead a team toward company goals.
  • Stay current with hiring and marketing best practices and use learned tactics.
  • Track and report food cost variance.
  • Meet and schedule labor requirements.
  • Attend to and hold team meetings.
  • Understand different temperaments and how to manage them.
  • Perform store duties that may include entering and processing orders, operating store equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.

Benefits

  • Paid training, including videos, coaching guides, quizzes, and on-the-job training.
  • Opportunities for advancement within the organization.
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