Assistant Manager Il

Family Dollar•Dallas, TX

6d•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role assists the Store Manager with daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and maintaining store standards. The Assistant Manager also helps supervise, train, and develop Store Associates and supports a positive, safe, and respectful environment for customers and employees. The position includes maintaining store cleanliness, including bathrooms, floors, and trash. Other duties may be assigned. Managers at stores selling alcohol or tobacco may be required to provide background information and qualify for any required local license; failure to do so may lead to demotion or separation. Employment is at-will, and this job description may be modified as business needs evolve.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height and meet the physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Managers at stores selling alcohol and/or tobacco may need to provide detailed background information and qualify for locally required licenses.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.