Assistant Manager (01424) - 816 Eastern Pkwy

Domino's Franchise•Louisville, KY

2d•Onsite

About The Position

The Assistant Manager helps lead store operations at the Domino’s location at 816 Eastern Pkwy in Louisville. The role oversees daily operations and shifts, supports team performance and development, and helps maintain customer satisfaction, food safety, accurate cash handling, inventory, and compliance with company policies. It also includes hands-on work such as answering phones, taking orders, and preparing food. The Assistant Manager leads a shift team of approximately 3 to 15 people and serves as a role model for punctuality, attitude, customer and coworker interactions, and professional standards. The stores operate every day of the year, including weekends and holidays, and the position requires flexibility to work when needed. A valid driver’s license, reliable insured vehicle, and a clean driving record are required.

Requirements

Experience leading a team.
Proven leadership experience in a fast-paced food service or retail environment.
Excellent customer service skills and a friendly, positive attitude.
Strong math and problem-solving abilities.
Effective time management and organizational skills.
Ability to multitask and prioritize in a high-pressure environment.
Strong verbal and written communication skills.
Basic computer proficiency for managing orders and inventory.
Ability to lift up to 25 pounds and stand for extended periods.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Clean driving record and ability to pass a Motor Vehicle Record check.
Access to a reliable, insured vehicle and a valid driver’s license.
Must be at least 18 years old.

Nice To Haves

High school diploma or equivalent.
Food safety certification.

Responsibilities

Oversee daily store operations and ensure shifts run smoothly.
Manage and motivate team members to maintain high performance standards.
Handle customer interactions and resolve issues to provide excellent customer service.
Manage cash operations and maintain accurate financial records.
Assist with inventory management and ordering supplies.
Ensure compliance with food safety and hygiene standards.
Perform hands-on tasks, including answering phones, taking orders, and preparing food.
Contribute to a positive work environment and team morale.
Assist with training and developing new team members.
Implement and maintain company policies and procedures.
Lead and manage a shift team of approximately 3 to 15 people.
Model high standards for punctuality, attitude, interactions, and appearance.