Customer Service Rep (01424) - 816 Eastern Pkwy

Domino's Franchise • Louisville, KY

2d • Onsite

About The Position

Join the team as a Customer Service Representative at the Louisville location, 816 Eastern Pkwy. The role focuses on delivering exceptional customer experiences in a fast-paced environment. Duties include answering calls and taking orders, processing payments, preparing pizzas, maintaining cleanliness, and working collaboratively to meet order deadlines and quality standards.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication abilities, particularly when handling phone calls.
• Basic math skills for accurate transaction processing.
• Ability to follow directions and adhere to company procedures.
• Ability to lift up to 25 lbs.
• Multitasking skills to manage various responsibilities simultaneously.
• Team-player attitude and willingness to collaborate.
• Attention to detail in order preparation and customer interactions.
• Flexibility to work weekends, holidays, and varying shifts as needed.
• Positive attitude and easy-going personality.
• Ability to work in a fast-paced environment.
• Must pass a pre-employment drug test and criminal background check.

Nice To Haves

• Food service experience.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Process cash and credit card transactions efficiently.
• Prepare and make pizzas according to company standards.
• Maintain a clean and organized work area and assist with cleaning tasks.
• Provide outstanding customer service and ensure customer satisfaction.
• Handle customer inquiries and resolve issues professionally.
• Collaborate with team members to meet order deadlines and quality standards.
• Adapt to changing priorities and maintain flexibility in the work schedule.
• Contribute to a positive work environment through teamwork and communication.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed