Customer Service Rep(03125) - 2703 Gulf Breeze Pkwy

Domino's Franchise • Gulf Breeze, FL

2d

About The Position

Customer Service Representatives help Domino’s prepare and serve pizzas while providing customer service by taking and processing orders over the phone and in person. The role includes operating store equipment, stocking ingredients and supplies, preparing products, receiving deliveries, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The position can be part-time or full-time, and the employer describes opportunities for advancement from customer service to management and beyond.

Requirements

• Must be at least 16 years of age.
• Understand and give correct written instructions.
• Communicate verbally with customers and co-workers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; use a calculator if needed.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the described physical demands, including prolonged standing and frequent reaching, bending, and hand use; lift and carry items weighing up to 50 pounds; and occasionally navigate stairs or climb a ladder.
• Be able to work in conditions that may include varying weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.
• Have the visual and sensory abilities described, including near and mid-range vision, depth perception, hearing and speaking on the telephone, and differentiating hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload and move product deliveries, including using a hand truck and stocking items on shelves.
• Perform other store tasks such as removing trash and, occasionally, changing sign prices or doing maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed