Assistant Manager(06218) - 5210 E. Arapahoe Rd.

Domino's Franchise•Centennial, CO

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, including meeting food, labor, service, budget, and operational goals. The role ensures stores meet or exceed TIPS and Domino’s Pizza standards, maintain at least a four-star level, and are staffed and trained appropriately. Responsibilities also include maintaining equipment and store facilities, implementing new products and operational initiatives, completing evaluations and raises as needed, and ensuring accurate, timely reports and paperwork. The position requires a minimum 50-hour work week, with one day off and one on-call day. The manager reviews P&L with their direct supervisor each month and performs self OERs during the first week of each period, making appropriate corrections. They oversee safety and security practices, inventory checks, store budgets, systems checklists and visit books, and the preparation and delivery of school lunches according to required standards. The role also ensures team members follow customer-service, food-preparation, delivery, cash-handling, safety, and appearance procedures. These include politely assisting phone and carryout customers, demonstrating the customer WOW steps, washing hands before food preparation, following product procedures, confirming order accuracy and customer details, and ensuring delivery vehicles are clean and drivers complete Safe Delivery CBT.

Requirements

Work a minimum 50-hour work week, with one day off and one on-call day.
Ensure every driver has completed Safe Delivery CBT.
Ensure orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure pizza makers count pepperoni and ham on every order, regardless of topping amount.
Ensure pizza makers wash their hands before making products and use only proper product procedures.
Ensure drivers have $1 in coin change for every delivery and say “Let me get your change” on every order.
Ensure no employee carries more than $20 while on the clock, including personal money, or carries a pocket knife or other weapon while working.
Ensure drivers’ vehicles are neat, clean, and present a positive image while working.
Ensure drivers are not routed early or checked in early from deliveries.
Ensure pizzas are not cleared before they are ready to be placed in the oven.
Ensure phone and carryout customers are assisted politely, courteously, helpfully, and with menu knowledge.
Maintain the required employee image and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal, and review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repairs, maintenance, safety, security, and equipment in all stores.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notification to the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Maintain store budgets and provide accurate, detailed accountability with a supporting paper trail.
Prepare and deliver school lunches in accordance with required standards.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Ensure customer-service, food-preparation, delivery, cash-handling, appearance, and safety procedures are followed.