Assistant Manager

Sweetwaters Coffee & Tea • Ann Arbor, MI

1d • $17 - $19 • Onsite

About The Position

Sweetwaters Coffee & Tea is a growing, woman-owned company with over 30 locations nationwide, founded over 30 years ago with a commitment to unique, globally inspired beverages and a community feel. Our purpose is to bring people enjoyment through creative, extraordinary, and attainable luxuries within our cafes. We are driven to communicate, create a fun environment, be passionate about our products and service, and pursue profits as a measure of success and growth. This Assistant Manager position oversees the operations and management of a corporate cafe, fostering a fun environment and generating profits. The role requires handling high volume, dynamic staff, and guests, leading a team, and making premium handcrafted beverages. This specific cafe is located inside University of Michigan's North Campus student union, Pierpont Commons.

Requirements

• Food service experience.
• Proven sales experience.
• Must enjoy working with people, be able to multi-task, and work in a busy, fast paced environment.
• Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about quality.
• Loves to laugh and work in a positive environment.
• Ability to lift and or move up to 30 lbs.
• Weekend availability.

Nice To Haves

• Upper Management training offered to qualified candidates.
• Opportunity for professional advancement in our growing company.

Responsibilities

• Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.
• Encourage and guide the team to meet sales goals.
• Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety.
• Provide friendly, accurate, and efficient guest service.
• Execute accurate and proper cash handling procedures.
• Ensure the café is clean, organized, and inviting at all times.
• Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.
• Supports GM in all areas of operations including but not limited to: weekly orders, monthly inventory, training, marketing, and scheduling.

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Dental insurance
• Employee discounts
• Flexible schedule
• Brewed coffees, teas, and Cold Brews are a perk during shifts!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED