Assistant Manager(02656) - 7586 W SR 28

Domino's Franchise•Elwood, IN

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew by following company policies and procedures and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, profitability, and providing great customer service. The position works as part of the store team and may perform general store duties such as operating equipment, stocking ingredients, preparing products, taking and processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Delivery duties include taking products to customers and distributing flyers or door hangers. The work involves standing for most tasks, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving. Conditions may include changing temperatures, hot surfaces and tools, sharp edges, mechanical parts, food odors, cornmeal dust, cramped spaces, and adverse weather. Advancement opportunities described include moving from assistant manager to general manager, franchisee, or Manager Corporate Operations.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers by phone and in person.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to handle the stated physical activities, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all company policies and procedures and expecting the same of the crew.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, and cleanliness.
  • Provide customer service and contribute to marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
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