Assistant Manager, Tanger Outlets, Washington, PA

Knitwell Group • Washington, PA

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About The Position

As Assistant Manager at Ann Taylor, you support the customer experience and help shape a strong store culture for associates. As a store leader, you nurture relationships with customers and associates. You cultivate a customer-focused environment, lead and model brand behaviors on the sales floor, coach associates, foster an inclusive workplace, and use technology to support seamless omnichannel shopping. You also support the Store Manager with recruiting, hiring, and developing talent, and use tools and reporting to support operational excellence and financial discipline.

Requirements

• At least 1 year of retail management experience (preferred).
• A hospitality mindset when connecting with customers and associates.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Initiative in making thoughtful decisions.

Nice To Haves

• At least 1 year of retail management experience.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed