Assistant in Training (Tanger Outlets)

Tanger Outlets•Daytona Beach, FL

3d•Onsite

About The Position

The Assistant in Training (AIT) helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit Teammates, provide leadership, and share responsibility for training and motivating Teammates. The AIT acts as Store Manager in the manager’s absence. Assistant Manager duties are a progression from the AIT role and include additional higher-level duties, while most responsibilities are shared. The position combines Guest service and sales, Teammate recruiting and development, visual merchandising, store operations, planning, and leadership. It requires a flexible schedule based on store and business needs, including possible mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The role is performed in a retail store setting with a usually moderate noise level. It is an onsite position.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, handle or feel objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to communicate professionally, give and receive feedback, coach and motivate others, problem-solve, and maintain a positive attitude in challenging situations.

Responsibilities

Greet Guests, provide engaging and legendary service, understand their needs, recommend merchandise, and create wardrobing experiences.
Demonstrate product knowledge, communicate current sales and promotions, and follow payment, exchange, return, and security procedures.
Meet personal sales-per-hour, average sale, total net sales, business-builder, and Guest-loyalty goals; contribute to store sales performance and plan sales goals with the Store Manager.
Use the Sales Presentation Guide (SPG), support Guest relationships and client-based business, and help expand Guest selections using inventory and product-search tools.
Lead by example through showmanship, customer service, attentiveness, professional conduct, and consistent leadership actions.
Identify recruiting opportunities; assist the Store Manager with recruiting and staffing; participate in interviews and maintain an up-to-date contact list of prospective talent.
Train, coach, motivate, and develop Teammates in sales presentations, product knowledge, denim showmanship, loss prevention, accountability, shift orientation, and non-sales positions.
Participate in daily setup, training, impacting, and reviewing; use the Performance Tracker and execute department-calendar actions and delegated tasks.
Partner with the Store Manager to select and implement education focuses and support business goals through store segments.
Own and influence product zones; assign and teach zone responsibilities, review visual standards, and ensure compliance with visual tools and checklists.
Recognize merchandising opportunities, manage product presentation from freight to floor, keep the sales floor sized and freight displayed appropriately, and recommend improvements to store performance.
Conduct informative and influential store tours and maintain visual standards on the sales floor and in the backroom.
Use the planner and complete opening and closing checklists; complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors.
Watch for security risks and theft, follow loss-prevention guidelines including bag and purse checks, and execute and teach Point of Sale procedures.
Maintain a clean, organized, and shoppable store; provide feedback about merchandise handling and promptly communicate policy violations or concerns to appropriate leaders or Human Resources.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to or cover other district stores when business needs require.
Complete new-hire paperwork and tasks promptly and accurately in accordance with Human Resources guidelines and legal policies.
Establish communication with Corporate Office departments, maintain adequate supplies inventory, and handle emergencies in the Store Manager’s absence according to company guidelines.
Support the Store Manager in supervising, give and receive feedback, promote personal and store growth, solve problems, and share knowledge of company tools and policies.
Perform other duties and special projects as assigned.