Assistant Manager(04224) - 2807 E. Virginia Beach Blvd.
About The Position
The Assistant Manager is responsible for the results and operational standards of assigned Domino’s Pizza stores. The role oversees food, labor, service, and store budgets; staffing and team-member training; equipment maintenance; inventory; and timely, accurate reporting and paperwork. The position also ensures that stores meet company standards, maintain at least a four-star level, implement new products and ideas, and provide school lunches according to required standards. The role requires a minimum 50-hour work week, one day off, and one on-call day. It also includes monthly P&L reviews with a direct supervisor and regular store visits, checklists, self-assessments, and follow-up on corrective actions. All team members are expected to follow Domino’s procedures for customer service, food preparation, safety, security, delivery, and store appearance. Specific expectations include courteous customer interactions, accurate order confirmation, proper handwashing and product procedures, clean driver vehicles, required driver change and cash limits, and completion of Safe Delivery CBT for drivers.
Requirements
- Minimum 50-hour work week, with one day off and one on-call day.
- Knowledge of product and operational standards.
- Ability to follow Domino’s customer service, food preparation, delivery, safety, and security procedures.
Responsibilities
- Be responsible for all results in assigned stores.
- Ensure food, labor, and service goals are within target, and review P&L with the direct supervisor each month.
- Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and run at a minimum four-star level.
- Ensure stores are staffed and all team members are trained.
- Maintain repair and maintenance of all stores and ensure equipment is available, in working order, and used correctly.
- Implement new products and ideas seamlessly.
- Perform self-OERs during the first week of each period and make appropriate corrections.
- Complete evaluations and raises as needed, including paperwork and notifying the D.O.
- Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
- Know product and operational standards and ensure safety and security procedures are followed.
- Maintain store budgets and provide detailed accountability with an appropriate paper trail.
- Prepare and deliver school lunches to required standards.
- Perform monthly inventory checks at each store.
- Ensure systems checklists and visit books are in place and used.
- Ensure customer interactions are polite and courteous, assist carryout customers, and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
- Ensure orders are repeated for accuracy and customer name and address are confirmed.
- Ensure pizza makers count pepperoni and ham on every order, do not clear pizzas before they are ready to enter the oven, wash hands before making products, and follow proper product procedures.
- Ensure drivers have $1 in coin change for every delivery, say “Let me get your change” on every order, do not carry more than $20 while on the clock, maintain clean and presentable vehicles, are not routed or checked in early, and have completed Safe Delivery CBT.
- Follow the company’s image standards and prohibit pocket knives or weapons while working.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
