Assistant Manager(02715) 133 N Arlington Heights Rd

Domino's Franchise • Buffalo Grove, IL

1d • Onsite

About The Position

The Assistant Manager helps lead a Domino’s store team, create a fun and energetic work environment, and meet company goals and standards. The role is responsible for what happens during a shift, including cost controls for inventory, labor, and cash, while delivering excellent customer service and quality products. The Assistant Manager sets an example by following company policies and procedures and holding team members accountable for them.

The role involves maintaining store organization and cleanliness, following safety and security protocols, and working effectively in a fast-paced environment. Manager trainees receive paid training through videos, coaching guides, quizzes, and on-the-job training, with development paced around individual learning and advancement within the organization.

The position may involve standing and walking for much of the shift; handling, stocking, and preparing products; operating store equipment; and exposure to temperature changes, hot surfaces, sharp edges, moving mechanical parts, odors, cornmeal dust, and confined spaces. Physical tasks may include lifting deliveries weighing up to 50 pounds, carrying products, pushing or pulling trays and trash cans, occasional stair or ladder climbing, bending, reaching, and frequent hand use.

Requirements

• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must have three or fewer moving violations in the last three years.
• Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
• Must have reliable transportation.
• Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone communication skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
• Ability to understand and communicate written and verbal instructions.
• Ability to work under stress in a fast-paced environment while meeting quality and integrity standards.
• Ability to direct activities, perform repetitive tasks, work alone and with others, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to speak, hear, and understand verbal communication in person and by telephone; near- and mid-range vision and depth perception; and ability to distinguish hot from cold surfaces.
• Ability to perform physical tasks including standing, walking, sitting for paperwork, lifting and carrying products, pushing and pulling, occasional climbing, bending, crouching, squatting, reaching, and frequent hand use.

Responsibilities

• Take responsibility for everything that happens during the assigned shift.
• Work toward company goals, including controlling inventory, labor, and cash costs.
• Provide excellent customer service and quality products.
• Follow company policies and procedures and hold team members accountable for doing so.
• Meet cost-control and service goals.
• Follow safety and security protocols.
• Maintain store organization and cleanliness to acceptable standards.
• Use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite as needed.
• Contribute to company profitability and understand the processes that support it.
• Staff, train, and lead a team that contributes to company goals.
• Stay current with hiring and marketing best practices and apply learned tactics.
• Track and report Food Cost Variance.
• Meet and schedule labor requirements.
• Attend to and hold team meetings.
• Understand different temperaments and how to manage them.
• Perform general store tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, and cleaning equipment and the facility.

Benefits

• Paid training, including videos, coaching guides, quizzes, and on-the-job training.
• Opportunities for advancement from Assistant Manager to General Manager, District Manager, Franchisee, or Manager Corporate Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed