Assistant Manager - Main
About The Position
The Assistant Manager assists the Branch Manager with complex technical and administrative tasks requiring independent judgment and in-depth knowledge of library department or branch operations. As a key member of management, the Assistant Manager supports daily operations, supervises and develops staff, manages resources and budgets, and oversees vendors and service providers. The role includes building oversight, personnel scheduling and training, programming support, project and records management, reference work, and service to patrons and the community. The position may involve irregular hours, local travel among library branches, and occasional overnight travel.
Requirements
- Bachelor’s degree required.
- Knowledge of professional library principles, methods, techniques, and procedures.
- Knowledge of all Public Services positions and duties.
- Knowledge of reader interest levels.
- Skill in working with collective bargaining.
- Ability to lead, plan, and supervise the work of others with direction from the Branch Manager.
- Ability to lead and facilitate small groups.
- Ability to handle sensitive labor relations and management information with discretion and integrity, consistent with the responsibilities and legal obligations of a confidential employee.
- Ability to travel locally to library branches.
- Ability to use a computer and job-related software or systems, including potentially email/calendar software, internet/intranet browsers, word processing, spreadsheets, database software, and library systems.
- Pre-employment drug screening is required.
- Criminal background and education verification checks are required.
Nice To Haves
- Master’s degree preferred.
- OLC certification preferred.
- Two or more years of relevant experience preferred.
- Some supervisory experience preferred.
Responsibilities
- Assist the Branch Manager with complex technical and administrative tasks related to library department or branch operations.
- Serve as a member of management with an understanding of the organization, its financials, sector, customers, and strategy.
- Supervise employees; provide direction, coaching, training, and development; hire staff; and manage performance.
- Manage budgets and resources effectively and efficiently.
- Manage vendors and outside service providers, set expectations, and hold them accountable.
- Oversee the physical plant, including cleanliness, safety, and security; report problems to the Facilities Manager and/or immediate supervisor.
- Review and submit staff time sheets.
- Prepare and distribute staff two-week schedules and weekly Public Services desk schedules.
- Train current and new staff as needed.
- Assist the manager with employee evaluations and development.
- Assist the manager with implementing branch programs and events.
- Manage and lead daily library department or branch operations.
- Monitor branch operations and recommend adjustments or improvements.
- Enter system-wide IT tickets with CLEVNET as needed.
- Assist at various Public Service desks as needed.
- Alternate with other Persons-in-Charge to oversee any branch location as needed.
- Participate in special committees within the library and/or community as applicable.
- Communicate with staff, patrons, community members, individuals, and groups.
- Prepare correspondence and hear and resolve complaints.
- Monitor hold report lists and patron requests as needed.
- Prepare weeding lists.
- Review and respond to patron web requests.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
