Assistant Manager(08813) - 558 Caratoke Hwy.

Domino's Franchise•Moyock, NC

About The Position

The Assistant Manager is responsible for the results and day-to-day operational standards of assigned Domino’s Pizza stores. The role ensures food, labor, service, and budget goals are met; stores are staffed and team members are trained; and equipment, maintenance, safety, security, inventory, and operational procedures are managed appropriately. The manager also oversees implementation of new products and ideas, store evaluations, reporting, paperwork, and school lunch preparation and delivery. The position requires a minimum 50-hour workweek, one day off, and one on-call day. The role also includes monthly P&L reviews with a direct supervisor and regular store visits, checklists, self-assessments, and inventory checks. Store teams are expected to follow detailed customer service, food preparation, delivery, appearance, cash-handling, and safety standards.

Requirements

  • Minimum 50-hour workweek, with one day off and one on-call day.
  • Knowledge of product and operational standards.
  • Ability to ensure store teams follow food preparation, customer service, delivery, safety, security, and cash-handling procedures.

Responsibilities

  • Be responsible for results in assigned stores.
  • Ensure food, labor, and service goals are within goal.
  • Review P&L with the direct supervisor each month.
  • Ensure stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
  • Ensure stores are staffed and all team members are trained.
  • Maintain repair and maintenance in all stores.
  • Ensure new products and ideas are implemented seamlessly.
  • Ensure stores run at a minimum four-star level.
  • Perform self OERs during the first week of each period and make appropriate corrections.
  • Complete evaluations and raises as needed, and complete paperwork and notify the D.O.
  • Follow through on assignments and ensure reports and paperwork are submitted on time.
  • Ensure store-level reports and paperwork are complete and accurate.
  • Know product and operational standards.
  • Ensure safety and security procedures are followed and equipment is in working order.
  • Maintain store budgets.
  • Ensure school lunches are prepared and delivered within the standards required by the school.
  • Provide accurate, detailed accountability and maintain a paper trail.
  • Ensure equipment is available and used correctly.
  • Perform inventory checks at each store each month.
  • Use and maintain systems checklists and visit books.
  • Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
  • Ensure pizza makers count pepperoni and ham on every order, wash their hands before making products, and follow proper product procedures.
  • Ensure drivers complete Safe Delivery CBT, carry $1 in coin change on every delivery, offer change with the required phrase, maintain clean vehicles, and are not routed or checked in early.
  • Ensure team members follow customer service, appearance, cash-handling, and workplace weapon restrictions.
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