Assistant Manager(04669) - 457 Baltimore Blvd

Domino's Franchise•Westminster, MD
•Onsite

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, supporting team development and helping drive sales, customer satisfaction, and profitability. The role offers opportunities for career progression within Domino’s, including advancement to general manager and potentially franchise ownership. The position involves operating store equipment, preparing products, receiving and processing orders, taking inventory, completing paperwork, maintaining cleanliness, and following company policies and standards. It also requires managing staffing, cash, costs, food, schedules, marketing, and customer relations. The work includes frequent standing and walking, handling ingredients and supplies, and completing physical tasks such as lifting, carrying, pushing, reaching, bending, and occasional climbing. Employees may work in varying weather and temperatures and encounter food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the position, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to handle deliveries that may include cases weighing up to 50 pounds.
  • Transportation to and from work.
  • Attendance and punctuality.

Responsibilities

  • Take responsibility for store operations and staff during assigned shifts.
  • Follow all policies and procedures and set an example for the crew.
  • Manage staffing, paperwork, cost controls, cash control, food management, and work schedules.
  • Maintain store image and adherence to standards, customer service, attendance, and punctuality.
  • Support store cleanliness, marketing, and profitability.
  • Operate all equipment and stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Unload and handle product deliveries and supplies.
  • Support and develop team members.
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