The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, inventory and cash control, food management, customer relations, and ensuring the store operates to schedule and meets company standards. The role sets an example for the crew and requires following company policies and procedures while expecting the same from team members. Duties also include maintaining store cleanliness, providing great customer service, supporting marketing and profitability, and ensuring attendance and punctuality. The position includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also lists delivery-related duties: delivering products and promotional materials, driving within a designated delivery area, and navigating to customer locations. These duties require a valid driver's license and access to an insured vehicle that can be used for delivery. Work takes place in a store and may involve outside tasks and deliveries. Conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role involves frequent standing, reaching, hand use, and bending, as well as walking, lifting and carrying supplies, pushing or pulling trays, and occasional climbing or crouching. Delivery work may involve carrying food and beverages, driving, and climbing stairs.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed