Assistant Manager(02482) - 9380 State Route 43

Domino's Franchise•Streetsboro, OH

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same standards from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. The role includes general store team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including progression to general manager, franchisee, or Manager Corporate Operations. The work involves standing and walking for much of the shift, occasional desk work, stocking and handling supplies, and regular reaching, bending, and hand use. Lifting may involve cases weighing up to 50 pounds, and delivery duties may include driving, carrying products, and navigating stairs. The work environment may include temperatures from 36 degrees in the cooler to 90 degrees or higher, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outdoor tasks or deliveries. Team members may use computers, telephones, calculators, and pizza tools. Delivery duties require a valid driver's license with a safe driving record and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions.
  • Ability to communicate with customers and coworkers in person and over the phone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Navigational skills to read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting up to 50 pounds, carrying, pushing, climbing, bending, crouching, reaching, driving, and continuous hand use.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, maintain store standards and cleanliness, and support profitability and marketing.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate store equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement to general manager, franchisee, or Manager Corporate Operations.
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