Assistant Manager-Boynton Bch, FL

ZRS Management•Boynton Beach, FL

About The Position

The Assistant Property Manager motivates and encourages Leasing Consultants in leasing tasks, gathers and uses ongoing market information, and prepares for advancement to Property Manager. The role reports directly to the Property Manager. Responsibilities include supporting the property’s financial, leasing, resident-service, and operational goals while working closely with the Property Manager and property team. The position may require working one weekend a month and is flexible to work evenings, weekends, and holidays as needed.

Requirements

Valid driver’s license.
High school diploma required.
Excellent computer, verbal, math, and reasoning skills.
Strong negotiating and sales abilities.
Strong leadership, interpersonal, and organizational skills.
Effective time-management skills and attention to detail.
Knowledge of Microsoft Excel, Word, and other Microsoft Office products.
Knowledge of the Internet, email, and social media as used in community marketing.
Knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
Knowledge of business practices and principles.
Ability to handle multiple projects and tasks.
Ability to cope with stress in a composed manner.
Ability to respect and maintain confidentiality.
Ability to work independently and collaboratively in a team environment.
Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

One or more years of experience in property management or real estate preferred.
Post-secondary coursework in business or property management preferred.

Responsibilities

Collect rent promptly and ensure revenue data is posted correctly in the accounting system.
File evictions when applicable and remain informed about local laws and policies.
Issue lease violations when necessary and work with the Property Manager to ensure community guidelines are followed.
Review and approve applications when necessary and ensure income documentation and applications meet community qualification guidelines.
Audit move-ins and confirm applicable monies have been paid and required leasing documents have been executed and uploaded.
Ensure residents’ current and future scheduled billing is correct.
Complete monthly reports in accordance with company guidelines.
Learn the property budget and coding; assist with preparing and uploading bills and submitting them for approval.
Troubleshoot and resolve resident situations before escalation to the Property Manager.
Assist with leasing and conduct tours when necessary.
Handle escalated service requests and work with the property team to meet customer-service standards.
Work with the Property Manager to meet budgeted occupancy and leasing goals.
Assist the Property Manager with resident functions and maximizing resident renewals.
Motivate and encourage Leasing Consultants in leasing tasks and use ongoing market information.