Assistant Manager-ANN

Knitwell Group•San Diego, CA
•$22 - $27•Onsite

About The Position

As Assistant Manager, you support the customer experience and help shape a strong store culture for associates. This store leadership role focuses on nurturing relationships with customers and associates, supporting the Store Manager, and contributing to the store’s customer experience, talent development, operational excellence, and financial discipline.

Requirements

  • Bring a hospitality mindset when connecting with customers and associates.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Demonstrate strong business acumen and the ability to implement action plans to drive results.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • 1+ year of retail management experience.

Responsibilities

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand’s behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to use the brand’s behaviors to create genuine customer connections.
  • Create an inclusive store environment where associates feel welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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