Assistant Manager-ANN

KnitWell Group•St Louis, MO

About The Position

As Assistant Manager, you support the customer experience and help shape a strong store culture for associates. As a store leader, you nurture relationships with customers and associates while supporting the Store Manager and store operations. The role is at Store 3019-St Louis Premium Outlets-ANN in Chesterfield, Missouri, and is regular, full-time employment.

Requirements

  • Brings a hospitality mindset when connecting with customers and associates.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Strong business acumen and ability to implement action plans to drive results.
  • Takes initiative in making thoughtful decisions.

Nice To Haves

  • 1+ year of retail management experience (preferred).

Responsibilities

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
  • Inspire, educate, and coach associates to use the brand's behaviors to create genuine customer connections.
  • Create an inclusive store environment where associates feel welcome and engaged.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Support the Store Manager in recruiting, hiring, and developing talent.
  • Use tools and reporting to drive operational excellence and financial discipline.
  • Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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