Assistant Manager(03292) - 1611 Manheim Pike

Domino's Franchise•Lancaster, PA

1d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift and for the success of the store and its staff. The role supports team development, sets an example by following company policies and procedures, and helps maintain Domino’s culture and customer service. It offers opportunities for career progression, including advancement to general manager and franchise owner. The position includes managing staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store standards and cleanliness, marketing, customer relations, and profitability. The Assistant Manager also performs day-to-day store tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve outside tasks in adverse weather. The job requires frequent standing, reaching, and hand use, along with walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, and crouching. Team members may handle deliveries weighing up to 50 pounds and work around hot surfaces, sharp edges, moving parts, food odors, and cornmeal dust.

Requirements

Ability to follow all policies and procedures and maintain quality-control standards.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing and pulling trays, and occasional climbing, bending, and crouching.
Ability to work in varying and sometimes adverse weather conditions and in store environments with temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone and use near and mid-range vision and depth perception.

Responsibilities

Manage all activities and operations during the assigned shift.
Set an example by following all policies and procedures and expecting the same from crew members.
Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to a schedule and maintain store image, standards, cleanliness, and attendance and punctuality expectations.
Provide great customer service and support customer relations.
Contribute to marketing and store profitability.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Unload and move deliveries and supplies, including lifting, carrying, pushing, or pulling items as needed.