1077 - Assistant Manager

Domino's Franchise•Sterling Heights, MI

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, profitability, attendance, and customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning equipment and the facility. The description also outlines delivery duties, including delivering products by car to customers and distributing flyers and door hangers. On-the-job orientation and training are provided. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations.

Requirements

  • Sound judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone.
  • Ability to perform arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to navigate delivery locations and adverse terrain, including stairs and multi-story buildings.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory, cash, food, and profitability.
  • Handle staffing and paperwork, and work to a schedule.
  • Set an example for the crew and ensure policies, procedures, and store standards are followed.
  • Provide customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, and the store's image.
  • Operate equipment, stock ingredients, prepare products, receive and process orders, and complete inventory paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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