Assistant Store Manager (Full-time) - Athens, AL

Hibbett•Athens, AL

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to accomplish store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about providing outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in the Store Manager’s responsibilities. The position supports asset control, sales and merchandising activities, inventory awareness, personnel activities, and general administration. It also provides guidance to employees and customers, helps ensure departmental responsibilities are completed, and safeguards company assets and financial information.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support department profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including helping customers as they enter the store and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and carry out Store Manager responsibilities when trained to do so.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.