Assistant Store Manager (Full-time) - Athens, GA

Hibbett•Athens, GA

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and adherence to company policies, procedures, and visual standards. The Assistant Manager provides outstanding customer service, promotes store merchandise and services, and assumes supervisory control and Store Manager responsibilities when the Store Manager is absent.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide employees and customers with product knowledge and guidance across departments.
Monitor inventory, sales statistics, and expenses to support departmental profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service, including welcoming customers and assisting multiple customers during peak periods.
Promote and sell the company’s services and merchandise.
Follow company policies, procedures, and standards outlined in operational, personnel, visual, and customer service materials and company communications.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Perform general administrative duties and train for the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.