Assistant Manager Hardee's (1799)

Hardee's•Bristol, TN

About The Position

As an Assistant Manager at Capstone Restaurant Group, you will achieve sales growth and maintain company standards of excellence for your assigned shift. You will manage the flow of food service activity, assign tasks, oversee cash control, and focus on providing high-quality food and hospitality. Under the direction of the General Manager, you will help train Team Members, support the General Manager, assist with overall operations, and develop and retain Team Members. The role includes supervising Team Members and Shift Leaders, coordinating training, managing inventories and labor costs, handling HR matters, maintaining records and facilities, and ensuring compliance with sanitation, safety, security, and other company policies and applicable regulations. The position requires working around high temperatures and cleaning products, standing for long periods, working in close quarters, and comfortably lifting 50–75 pounds.

Requirements

Excellent communication, interpersonal, and leadership skills.
Ability to maintain the respect of the team.
Customer-driven focus.
Ability to make decisions effectively under pressure and delegate tasks appropriately.
Strong conflict-resolution skills.
Excellent organizational and prioritization skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Ability to stand for long periods of time.
Ability to work around high temperatures and others in close quarters.
Ability to lift 50–75 pounds comfortably.
Ability to work with various cleaning products.

Responsibilities

Supervise Team Members and Shift Leaders, maintaining standards for quality, service, cleanliness, and profitability.
Coordinate staff training with team trainers.
Maintain cooperative and harmonious working relationships with management and fellow Team Members.
Handle HR issues as they arise, including disciplinary write-ups.
Conduct team meetings as needed to discuss operations, procedures, and promotions.
Conduct weekly inventories.
Control payroll to meet company labor-cost standards.
Control inventory to meet company GAP standards.
Support the management team and General Manager in operational decisions.
Maintain reports and records according to company standards and state and federal regulations.
Maintain the building and equipment through proper operation, cleaning, and preventative maintenance procedures.
Assume responsibility for cash for all shifts, including bank deposits, and ensure cash procedures are followed.
Ensure sanitation, safety, and security policies and procedures are observed and enforced.
Maintain a professional appearance that meets company standards.
Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.
Perform other tasks as directed by management.