Assistant Manager

JCrew • Bloomington, MN

1d

About The Position

As an Assistant Manager at J.Crew, you are part of the store leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and provide operational support.

You support the Store Director and Associate Store Manager in achieving business results, own a designated area of responsibility, and help maintain effective store operations. You contribute to recruiting, training, and associate development when needed, foster a collaborative working environment, and help the team exceed goals while providing best-in-class customer service. The role also includes leading fit sessions, developing community engagement and loyalty through events, and stepping into different sales-floor roles as needed.

Requirements

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to curate a collaborative working environment for associates.
• Help ensure the team exceeds goals and provides best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage
• Competitive paid time off (PTO) plan, including paid holidays
• Dental, vision, and life insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed