About The Position

The Assistant Manager is an hourly store team member role. The position involves operating store equipment, stocking and preparing ingredients and products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The posting lists pay of $18.00–$26.00 per hour, opportunities to earn bonuses each period, and advancement through a promote-from-within management program. The role requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders using a computer keyboard or touchscreen, and performing basic arithmetic and monetary transactions. Work conditions include exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The work involves prolonged standing and continuous reaching and hand use, along with occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting. Team members in store management positions may also perform delivery duties, which involve driving and carrying products to customer locations.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing for most tasks, continuous reaching and hand use, and lifting deliveries weighing up to 50 pounds.
  • For delivery duties: valid driver’s license and a safe driving record meeting company standards; access to an insured vehicle usable for deliveries; ability to read a map and locate addresses; and ability to navigate varied terrain, including multi-story buildings, while carrying products.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facilities approximately daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
  • For team members in store management positions, deliver products by car to customers’ doors and deliver flyers and door hangers.

Benefits

  • Paid sick leave per Washington State law.
  • Employer-sponsored medical benefits for qualifying full-time employees.
  • Employee discounts.
  • Paid vacation for qualifying full-time employees.
  • Opportunities to earn bonuses each period.
  • Promote-from-within management advancement program.
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